Return Policy

Quality Guarantee

We're committed to your satisfaction. If your item arrives damaged, defective, or incorrect, we'll replace it at no cost or issue a full refund.

Damaged or Defective Items

Contact us within 30 days of delivery with:

  • Your order number
  • Photos of the item and issue
  • Brief description

We'll send a replacement or refund you promptly.

Wrong Item Sent

If we sent the wrong product, contact us immediately. We'll send the correct item and provide a prepaid return label for the wrong one.

Returns & Exchanges

Due to our made-to-order production model, we cannot accept returns or exchanges for:

  • Change of mind
  • Incorrect size ordered
  • Style preferences

Please review size charts carefully before ordering.

How to Request a Return

Email us through the contact form within 30 days with:

  • Order number
  • Photos of issue
  • Description

Production Times

All items are made-to-order. Please allow 3-5 business days for production plus shipping time.