Return Policy
Quality Guarantee
We're committed to your satisfaction. If your item arrives damaged, defective, or incorrect, we'll replace it at no cost or issue a full refund.
Damaged or Defective Items
Contact us within 30 days of delivery with:
- Your order number
- Photos of the item and issue
- Brief description
We'll send a replacement or refund you promptly.
Wrong Item Sent
If we sent the wrong product, contact us immediately. We'll send the correct item and provide a prepaid return label for the wrong one.
Returns & Exchanges
Due to our made-to-order production model, we cannot accept returns or exchanges for:
- Change of mind
- Incorrect size ordered
- Style preferences
Please review size charts carefully before ordering.
How to Request a Return
Email us through the contact form within 30 days with:
- Order number
- Photos of issue
- Description
Production Times
All items are made-to-order. Please allow 3-5 business days for production plus shipping time.